Terms and Conditions

Effective Date: October 24, 2025

Thank you for visiting New Castle Self Storage (“we,” “our,” “us”). By accessing our website or using any facility services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our site or services.

1️⃣ Use of Website

The information on newcastleself.com is provided for general information and to assist you in reserving storage units. You may not use this site for fraudulent activity or to interfere with our operations. All content is owned by New Castle Self Storage and may not be copied without permission.

2️⃣ Facility Use & Rental Agreements

Actual storage rental is governed by a separate written Rental Agreement executed at the time of move-in. Those terms control unit rent, fees, insurance options, and access rules. If any conflict exists between these Terms and your Rental Agreement, the Rental Agreement applies.

3️⃣ Lien Disclosure (Required under Delaware Law)

Under Title 25 of the Delaware Code, we hold a lien on all personal property stored within our facility for unpaid rent and charges. If you default, your property may be sold to satisfy the lien after proper notice and publication as required by Delaware law (25 Del. C. § 4903-4904). You will receive written or electronic notice before any sale.

4️⃣ Insurance Disclosure

New Castle Self Storage does not insure the contents of your unit. You are strongly encouraged to obtain insurance coverage through your homeowners, renters, or a separate storage policy. If we offer optional insurance, purchase is voluntary and may duplicate coverage you already have.

5️⃣ Access & Conduct

Access to the facility is limited to authorized occupants during posted gate hours. You agree not to store food, hazardous materials, illegal goods, or live animals. No residential use is permitted. Violations may result in termination of access without refund.

6️⃣ Payments & Fees

Rent is due as stated in your Rental Agreement. Late fees may apply in accordance with Delaware law (whichever is greater: $20 or 20 percent of monthly rent). Returned-payment fees may also apply.

7️⃣ Termination & Default

Either party may terminate the rental per the Rental Agreement. If you fail to pay rent or comply with rules, we may deny access and proceed with lien enforcement after notice and waiting period required by law.

8️⃣ Limitation of Liability

Use of our website and facilities is at your own risk. We are not liable for loss, theft, fire, water, or other damage to stored property except as required by law. We do not guarantee continuous access or availability of our site or services.

9️⃣ Governing Law

These Terms are governed by the laws of the State of Delaware. Any legal action shall be filed in a court of competent jurisdiction within New Castle County, Delaware.

🔟 Contact

New Castle Self Storage
345 Old State Road New Castle, DE 19720
📞 (302) 276-0950 📧 info@newcastleself.com

📅 Ownership Notice

This facility is owned by Liborio-Louviers, LLC and operated locally under the management of New Castle Self Storage. All legal and operational policies comply with the Delaware Self-Service Storage Facilities Act (Title 25, Chapter 49).